This item is non-returnable due to consumable nature of the product. However, in the unlikely event of damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable.
We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. We reserve the right to pick up the product to ascertain the damage or defect in the product prior to issuing refund/replacement.
Shipping Policy.
1. Delivery periods quoted at the time of ordering are approximate only and may vary. Goods will be delivered to the address designated by customers at the time of ordering.
2. In the case delivery is done by www.ssmasala.com or a third party delivery partner assigned by ssmasala.com, we will give great care to deliver in a timely manner. No responsibility is taken for late delivery by www.ssmasala.com in either case.
3. All orders are delivered by a reputable courier. We and the Participating vendor will make every effort to deliver within the time stated; however, we will not be liable for any loss caused to you by ordering late. If the Goods are not delivered within the estimated delivery time quoted by us, please contact the participating vendor first. You may also contact us by telephone or email and we will try to ensure that you receive your order as quickly as possible.
4. In case of a late delivery, the delivery charge will neither be voided nor refunded by www.ssmasala.com
5. All risk in the Goods and the Food Delivery shall pass to customers upon
6. If you fail to accept delivery of Food Delivery and/or Goods at the time they are ready for delivery, or we are unable to deliver at the nominated time due to your failure to provide appropriate instructions, or authorizations, then such goods shall be deemed to have been delivered to you and all risk and responsibility in relation to such goods shall pass to you. Any storage, insurance and other costs which we incur as a result of the inability to deliver shall be your responsibility and you shall indemnify us in full for such cost.
7. You must ensure that at the time of delivery of Food Delivery and/or Goods adequate arrangements, including access where necessary, are in place for the safe delivery of such goods. We cannot be held liable for any damage, cost or expense incurred to such goods or premises where this arises as a result of a failure to provide adequate access or arrangements for delivery.
8. Participating manufacturers, who will prepare your order, aim
To deliver the product to you at the place of delivery requested by you in your order
To deliver within the time confirmed by the vendor;
To inform you if they expect that they are unable to meet the estimated delivery time.
Participating Manufacturers and we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.
We make our best efforts to ship orders placed before 7.00 PM the same day.
Deliver time for all orders range minimum 1 day to 7 days.
